Privacy Policy

At Sparsh Studio ("we", "us", "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services and website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from you:

Personal Information: Information that identifies you, such as your name, email address, phone number, billing address, and other information you provide during consultation or while using our services.
Non-Personal Information: Data related to your use of our website, such as your IP address, browser type, and usage patterns. This helps us improve the functionality of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our interior design services to you.
To process payments and manage transactions.
To respond to your inquiries, requests, and feedback.
To send you marketing communications, promotions, or updates related to our services (with your consent).
To improve our website and services based on user behavior.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage practices and encryption protocols for sensitive data, like payment information. However, no data transmission over the internet is 100% secure, so we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

With service providers: We may share your information with trusted third-party service providers (such as payment processors or delivery services) to complete transactions or deliver services on our behalf.
For legal purposes: We may disclose your information if required by law, regulation, or legal process, such as responding to subpoenas, court orders, or governmental requests.
With your consent: If we need to share your personal information with any third party for purposes other than those outlined here, we will ask for your explicit consent.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to enhance your user experience. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can control cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of certain website features.

6. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal information by contacting us directly.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can opt out by following the unsubscribe link in the email or by contacting us.
Request Data Deletion: In certain circumstances, you may request that we delete your personal information. Please contact us for more details.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Sparsh Studio
Address: VIP Road, Ideal Hill View Apartment, Guwahati, Assam
Phone: +91 6003 6004 66
Email: sparshstudio.in@gmail.com

By using our website and services, you agree to the terms and conditions outlined in this Privacy Policy.